Returns, Exchanges and Order Issues

We do not accept returns or exchanges for products that were correctly produced and delivered as ordered.

This includes situations where:

• The customer ordered the wrong size

• The customer selected the wrong color

• The customer changed their mind

• The item does not fit as expected but matches the published size chart

• An incorrect or incomplete shipping address was provided

If you have a question about sizing before ordering, please contact us at bottomsupboating@gmail.com.

Products that have been worn, washed, altered, stained, or damaged after delivery are not eligible for a replacement or refund.

Please inspect your order before wearing or washing it.

If your product arrives damaged, has a manufacturing or printing defect, or is different from what you ordered, please contact us within 30 days of delivery.

Email bottomsupboating@gmail.com and include:

• Your full name

• Your order number

• A description of the problem

• Clear photographs showing the entire product

• A close-up photograph showing the damage, defect, or incorrect print

• A photograph of the size tag when the wrong product or size was received

• A photograph of the shipping package if the item was damaged during delivery

Do not mail the product back unless we specifically instruct you to do so.

After reviewing the information, we may offer a replacement or refund when the issue qualifies as a verified manufacturing, printing, or fulfillment error.

Because products are printed individually, slight differences in color, print placement, or garment measurements may occur. Minor variations that fall within normal production tolerances are not considered manufacturing defects.

Colors may also appear slightly different depending on the customer’s screen and display settings.

Because we do not accept general returns or size exchanges, return shipping is normally not applicable.

If we specifically authorize a physical return, we will provide return instructions and explain who is responsible for the shipping cost before the item is sent. Unauthorized returns may not be accepted or refunded.

Approved refunds will be returned to the original payment method. Processing times vary by bank or payment provider and may take several business days after the refund has been issued.

Original shipping charges are generally nonrefundable unless the entire order qualifies because of a verified production or fulfillment error.

Because orders may enter production shortly after being placed, changes and cancellations are not guaranteed.

Contact us immediately if you need to request a change. Once production has started, the product, design, size, color, or shipping address may no longer be changed.